Contact information

Customer support

Email: discopray.support@proton.me

We answer every email within 1–2 business days, Monday to Friday.

What to include

To get a faster answer, include your order number and, if you are reporting a problem with the product, clear photos or a short video of the issue.

Common questions

Where is my order? Production takes 3–5 business days and delivery 12–18 business days to the United States. See our Shipping Policy.

My order arrived damaged, arrived wrong, or stopped working. Email us within 30 days of delivery with photos. Your DiscoPray is covered by our 30-Day Warranty — see our Refund Policy.

How do I load my music? We email you a step-by-step guide right after your purchase. If you cannot find it, check your spam folder and then write to us.

Business details

DiscoPray is operated by Bryan Garzón, Y9059520H, Calle Tomás Meabe 15, Madrid-Spain.